Why Choose Us?

iStock_000002807197XSmall.jpgThere are many web and graphic design companies out there. A quick Google search turns up thousands. Why choose us over the other firms out there? In a word, service.

We treat each and every client like a member of our family. We listen to you ... we REALLY listen. We get to know you and your business. We don't pretend to be experts at what you do, but we learn as much as we can about your business and your customers so we'll know how best to present you on the web or in print.

We don't rest until the job is done. We have extended business hours to better service our West Coast clients. We work weekends to get the job done. We don't accept payment until you are 100% satisfied.

Plus, we're very good at what we do. We've been designing and marketing websites since 1998, and that's all we do. Yes we do logos and some limited graphic design for our customers, but we don't pretend to be a full-service agency for all your imaging needs. If we need an expert on branding, usability, search engine positioning, or hard-core programming, we turn to our trusted partners to work WITH us to complete the project. We're not a "jack of all trades, master of none" shop. We do what we do, and we do it well.

 

Don't take our word for it, listen to what our customers have to say...

"Johannah is a true professional and a very patient one too! As an independent public relations business owner, I was used to helping others with their web strategy and content.  It was much harder to create a site for myself!  Translucent was able to give me exactly what I was looking for in a website.  Johannah sought to really understand my business and goals I had in mind.  Even now, she continues to be very efficient and responsive to any needs that come up regarding my site.  I believe she not only has a high level of expertise in her field, but she has a unfailing commitment to customer service that makes her simply a joy to work with."
Kim Asbill -- Asbill Public Relations -- www.asbillpr.com

"We can't thank you enough for the beautiful work you've done on our website, Johannah. In the  short time it's been up it's paid off in unexpected ways:  new membership inquiries and helping folks find events are just the beginning.  There are so many new features that I've spent an hour looking through to see what I've missed before.  Of course, the pictures are so eye-catching, and the member club links, expanded legislative information, and all the additional links you've included will make getting our message "out there" so much easier.  You've definitely won our Best in  Show and Tell!"
With sincere appreciation,
Mariane R. Herndon -- President, VFDCB -- www.vfdcb.org

"Translucent Media revived our barely breathing website and made it an effective communication tool for our organization. Johannah is professional, knowledgeable, tech-savvy, creative, responsive, timely, and just plain terrific. As a non-profit we do not have a lot of money and she helped us get the biggest bang for the buck in selecting web tools and services. We are thrilled with the final result - especially the way Johannah incorporated pictures of all our "members" who really tell the story of what we are all about. Go see our message at www.vfdcb.org! Woofs and Wags for Johannah!"
Alice Harrington -- Virginia Federation of Dog Clubs and Breeders -- www.vfdcb.org

"Johannah is our savior.  She confidently, enthusiastically and professionally came to our rescue following the disappearance of our former site (the result of reclaiming our long-stagnant domain from an absent former webmaster).  With Johannah’s speedy and precise efforts, we went from no web presence to a (beautiful) functioning site within just a few days, and she has since continued to work attentively and diligently with us to expand and improve our presence.  Johannah takes great pride in her work, is knowledgeable on all matters web, and is an absolute delight to work with.  We are blessed and fortunate to have her on our team, and look forward to continuing the relationship indefinitely."
Pete Sercer -- Your Automotive Authority -- www.yourautomotiveauthority.com

"Working with Johannah was a pleasure.  Her work is efficient, professional and excellent.  I had no prior experience working with anyone to develop a website.  Johannah made what I thought would be a very difficult and technical process so simple.  She took time to explain and walk me through the various steps of the process.  The service was customer-friendly, and I always felt my website was a priority for her."
Rozalynn Goodwin -- The Motherhood Priority -- www.themotherhoodpriority.com

"I wasn't even sure what I wanted when I talked with Johannah about a new web site. She guided me through identifying my audience, establishing goals for the site, and offered creative choices thoughout the process. She was invariably courteous and a joy to work with. I ended up with a very reasonably priced site I can update myself and one that serves my needs perfectly. The compliments began rolling in the day it went live!"
Sharyn Hutchens -- Timbreblue Whippets -- www.timbreblue.com

"Johannah redesigned my webpage and made it look very professional. She responded quickly to my questions and kept the project moving. She did an outstanding job! I highly recommend her!"
Thomas Crawford, CPA

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A few reasons to choose us

  • Affordable Prices
  • Professionalism
  • Courtesy
  • Fast & Accurate Results
  • Technical Expertise
  • Artistic Flair
  • We insist that you are satisfied with our work BEFORE we accept payment for a project.